Trusted by 3,000+ UK letting agents

We check tenants properly. Then we guarantee the rent.

Algorithms check boxes. We check tenants. And we're confident enough in our process to underwrite every warranty ourselves. No external insurers, no middlemen - just our hard work.

Our services.
One chain of confidence.

Human-led checks that uncover the full story behind every applicant.

Rent and legal expenses protection,  funded directly by us, because we trust our own work.

A professional guarantor service for tenants who need one, backed by the same rigorous referencing.

Insurance

Insurance coming soon

We check. We guarantee. We stand behind it.

25

Average call answer time
No long waits. No call backs hours later. Just immediate support when it matters most.

1.7%

Claim rate across all warranty products
Exceptional performance that reflects quality underwriting and careful risk management.

30

Industry experience
Three decades of specialist knowledge supporting agents with confidence and expertise.

100%

Dedicated Case Handlers
Every case managed by a named specialist
Personal accountability. Direct communication. No being passed from pillar to post.

All statistics provided are correct as of Feb 2026

We've got your back, whoever you are.

FOR AGENTS

We protect your reputation so you can focus on growing your business.

You've spent years building relationships with your landlords. One bad tenancy can undo all of that. We're here to make sure it doesn't happen.

Think of us as an extension of your team. We handle the vetting from start to finish, thoroughly, personally, and quickly, so you can place tenants with total confidence and show your landlords exactly why they chose the right agent.

  • Human-verified referencing that catches what automation misses

  • RentProtect warranties backed by our own tenant references

  • A dedicated client liaison who knows your business

  • Right to Rent checks included at no extra cost

  • Rent Buddy referrals that save deals and earn you 15%

FOR LANDLORDS

Your investment deserves more than an algorithm.

You've worked hard to build your portfolio. The wrong tenant can mean months of lost rent, thousands in legal fees, and damage that takes far longer to fix than it did to cause.

We take that seriously. We manage every check personally, dig into the details that matter, and back our work with a rent guarantee funded from our own pocket. If we've approved the tenant, we'll stand behind them, simple as that.

  • Thorough referencing that goes beyond credit scores and checkboxes

  • RentProtect warranty covering up to £5,000/month in rent

  • Up to £100,000 in legal expenses if things go wrong

  • Full references in as little as one hour

  • A company with 30+ years protecting landlords' investments

How it works

  • Send us the tenant's details through our portal. It takes minutes.

  • Our team reviews every document, checks the figures, and flags anything that doesn't add up.

  • We call the employer. We speak to the previous landlord. We verify the story behind the paperwork,  something an algorithm will never do.

  • Not a traffic-light score. A detailed report with a confident recommendation you can stand behind with your landlord.

Need a warranty? Every tenant we approve is eligible for RentProtect, our rent and legal expenses guarantee, funded directly by us.

What changes when you work with us.

You stop worrying about bad tenancies

Our referencing catches the problems automated checks miss. Fewer nasty surprises, fewer difficult conversations with landlords, fewer costly disputes.

Your rental income is protected

RentProtect covers up to £5,000/month in unpaid rent and up to £100,000 in legal expenses. And because we fund it ourselves, there's no insurer to argue with when you need to claim.

You get your time back

Full references in as little as one hour. A dedicated liaison who handles your account personally. No chasing, no call centres, no wasted afternoons on hold.

Testimonials

Frequently Asked Questions

  • As little as one hour, subject to referee availability. We also offer instant credit checks for situations where speed is the priority.

  • The basics: ID, proof of income, employer details, and previous landlord contact information. We handle everything from there.

  • No. Our credit checks are a soft search and won't impact the tenant's credit rating.

  • You receive a detailed report explaining the specific issues. You can then decide whether to proceed, request a guarantor, or decline the application.

  • Unpaid rent up to £5,000 per month and legal expenses up to £100,000. RentProtect is available for every tenant who passes our full referencing process.

  • We do. Unlike most competitors, our warranties aren't backed by an external insurer. We fund them directly,  because we trust our own referencing.

  • Yes, included at no extra cost with every full reference.

  • Yes. We offer specialised checks for applicants from outside the UK, accommodating different financial systems and rental histories

  • FCC Paragon provides tenant referencing and rent warranties for agents and landlords. RentBuddy is our guarantor service,  when a tenant doesn't have a suitable guarantor, RentBuddy steps in on the tenancy agreement. Both services are backed by the same team and the same referencing process.

  • Book a demo with one of our team, or call us on 02393 800228. We'll walk you through the setup, it's straightforward and there are no long-term contracts.

Services